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VISION

“Towards a safer community and sustainable development through
disaster risk reduction and climate change adaption.”

MISSION

“To reduce people’s vulnerability by increasing their capacities to prepare
for, and to cope with and to mitigate the adverse effects of disasters and climate change.”

GOAL

“To institutionalize a system of enhancing disaster management so as to
respond quickly during emergency situations by ensuring efficient use of
available resources and harness active participation from all sectors in
responding to disaster whereby loss of lives and damage to properties be minimized;”

ORGANIZATIONAL STRUCTURE

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Functions and Responsibilities of the LDRRMO

MGDH (MDRRMO)

Responsible for the day to day operation of the LDRRM Office;
Designs, programs and coordinates DRRM activities;
Facilitates and support risk assessment and planning activities at the local level;
Consolidates local disaster risk information which includes natural hazards, vulnerabilities and climate change risks and maintain local risk maps;
Conduct research and development initiatives on DRRM;
Formulate and implement LDRRMP in close coordination with the MDRRMC;
Prepares and submit to the Local Sanggunian through the LDRRMC and LDC the different plans and budget;
Report on LDRRM fund utilization, and other reports to COA, OCD and DILG;
Serve as the secretariat and executive arm of the Local DRMM council (LDRRMC);
Ensure the involvement of the most vulnerable sectors in risk assessment planning;
Supervised and monitors the BDRRM fund utilization and implementation of BDRRM Programs, Projects and Activities (PPA’s);
Implement policies, approved plans and programs of the LDRRMC consistent with the policies and guidelines laid down in this Act;
Established Municipal Disaster Risk Reduction and Management operation center;
Prepare and submit, through the LDRRMC and the LDC, the report on the utilization of the LDRRMF and other dedicated disaster risks reduction and management resources of the local COA, copy furnished the regional director of the OCD and the Local Government Operations Officer of the DILG;
Act on matters that may be authorized by the LDRRMC.

Research and Planning Section

Design, program, and coordinate DRRM activities, consistent with the NDRRMC’s standards and guidelines.
Facilitate and support risk assessments and contingency planning activities at the local level.
Consolidate local disaster risk information which includes natural hazards, vulnerabilities and climate change risks, and maintain a local risk map.
Conduct research and development initiatives in DRRM.
Formulate and implement a comprehensive and integrated Local DRRM plan (LDRRMP) in accordance with the national, regional, and provincial framework, and policies on DRR in close coordination with the Local Development Council (LDC).
Prepare and submit to the Local Sanggunian through the Local LDRRMF Council and the LDC the annual LDRRMO Plan and Budget, the propose programming of the LDRRMF, other dedicated DRRM resources, and other regular funding source/s and budgetary support of the LDRRMO or BDRRMC.
Maintain a database of human resource and their capacities, equipment, directories, and location of critical infrastructures such as hospitals and evacuation centers.
Serve as the Secretariat and executive arm of the Local DRRM Council (LDRRMC).
Recommend through the LDRRMC the enactment of local ordinances consistent with RA 10121.
Prepare and submit, through the lDRRMC and the LDC, the report on the utilization of the LDRRMF and other dedicated DRRM resources to the local COA, copy furnished the regional director of the Office of Civil Defense (OCD) and the local government operations officer of the DILG.
Involve the most vulnerable sectors (women, children, senior citizens, and PWD) in risk assessment and planning.
Performs other related duties from time to time as directed by his/her superior.

Administration and Training Section

Organize and conduct training, orientation, and knowledge management activities on DRRM at the local level.
Identify, assess and manage the hazards, vulnerabilities and risks that may occur in their locality.
Identify and implement cost-effective risk reduction measures and or strategies.
Disseminate information and raise public awareness about those hazards, vulnerabilities, and risks.
Take all necessary steps on continuing basis to maintain, provide, or arrange the provision of, or to otherwise make available, suitably-trained and competent personnel for effective civil defense and DRRM in its area.
Organize, train, equip and supervise the local emergency response teams and the accredited community disaster volunteers (ACDVs) ensuring that humanitarian aid workers are equipped with basic skills to assist mothers to breastfeed.
Within its area, promote and raise public awareness of, and compliance with RA 10121 and legislative provisions relevant to the purpose of the latter.
Implement policies, approve plans and programs of the LDRRMC consistent with the policies and guidelines laid down in RA 10121.
Performs other related duties from time to time as directed by his/her superior.

Operations and Warning Section

Operate a multi-hazard warning system, linked to DRR to provide accurate and timely advice to national or local emergency response organizations and to general public, through diverse mass media, particularly radio, landline communications, and technologies for communication within rural communities.
Conduct continuous disaster monitoring and mobilize instrumentalities and entities of the LGUs, CSOs, private groups and organized volunteers, to utilize their facilities and resources for the protection and preservation of life and properties during emergencies in accordance with existing policies and procedures.
Respond to and manage the adverse effects of emergencies and carry out recovery activities in the affected area, ensuring that there is an efficient mechanism for immediate delivery of food, shelter and medical supplies for women and children, endeavor to create a special place where internally-displaced mothers can find help with breastfeeding, feed and care for their babies and give support to each other.
Coordinate other DRRM activities.
Establish linkage and or network with other LGUs for DRR and emergency response.
Give early warning to the most vulnerable sectors (women, children, senior citizens, and PWD) to respond to their needs.
Respond to and manage the adverse effects of emergency and carry out recovery activities to the most vulnerable areas specially to the vulnerable sectors (women, children, senior citizens and PWD).
Perform other related duties from time to time as directed by his/her supervisor.

Citizen’s Charter

DISASTER PREPAREDNESS SERVICES

Request for Trainings/Drills/Lectures

Office	Municipal Disaster Risk Reduction and Management Office
Classification	Simple
Who may Avail	General Public
Checklist Requirement			Where to Secure
Formal letter request for training/seminar/workshop			Admin and Training Officer
CLIENT STEPS		AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Make a letter request addressed to the DRRMO Head of Office and have its hard copy received.Send the request letter thru the DRRMO official email add. tampilisanLdrrmc@gmail.com		Accept and Record Letter	NONE	Within the day	DRRMO Admin and Training Officer
		Approval from the Head.	NONE	Within the day
		MDRRMO Assign a Trainer who will handle the request.	NONE	Within the day	MDRRMO V
Client will coordinate at MDRRM Office		Coordinate to the requesting party for a coordination meeting		Within the day	DRRMO Admin and Training Officer
Client will facilitate the training / seminar request		Client will facilitate the training / seminar request		Within the day	Trainer Assigned / DRRMO Admin and Training Officer

STANBY MEDIC OR AMBULANCE SERVICES

Provision of Standby Medic or Ambulance in planned events to prepare and respond for any untoward incidents and emergencies are given to requesting agencies in the Municipality of Tampilisan.

Office	Municipal Disaster Risk Reduction and Management Office
Classification	Simple
Who may Avail	General Public
Checklist Requirement			Where to Secure
Request letter (1 original copy, 1 photocopy) Event plan or details (1 original copy, 1 photocopy)			Agency of the client
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Submit a request letter to the Office of the Mayor.	Receive the required documents and check for completeness.Approval of the request. 2.2.The approved request will be forwarded to the MDRRMO for appropriate action.	NONE	Within the day	Mayor’s Office
2. Provide a copy of the letter to the Municipal Disaster Risk Reduction and Management Office.	Receive the required documents and check for completeness. 4. Upon approval of the Office of the City Mayor, the MDRRMO will check for the schedule and availability of resources. 5. Upon confirmation, the MDRRMO will contact the client/ agency for discussion of event/program details.	NONE	Within the day	LDRRMO V
3. Coordinate with the MDRRMO for planning on event details and meetings.	1. Discuss and finalize event plans. 2. Conduct an orientation prior to the event/program.	NONE	Within the day	OPERATION/ WARNING OFFICER

DISASTER/ EMERGENCY RESPONSE SERVICES

Office	Municipal Disaster Risk Reduction and Management Office
Classification	Simple
Who may Avail	All residents of Tampilisan needing emergency services within the area responsibility of Tampilisan
Checklist Requirement			Where to Secure
Phone calls			Operations and Warning Section
CLIENT STEPS		AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
Call thru Emergency Hotline		Accept phone call	NONE	1 Minute	Dispatch Officer
Discussion on Incidents situation and patients Information		Dispatching of EMS / SAR units	NONE	4 Minute	On Duty EMS Team
Patients / Incidents assessment providing immediate care		EMS / SAR TEAM assigned	NONE	5 Minute	On Duty EMS Team
Patients transfer to the Hospital		EMS / SAR TEAM assigned	NONE	20 Minute	On Duty EMS Team
Total				30 Minutes

FEEDBACK MECHANISM
How to send feedback	Answer the client feedback form and drop it at designated drop box in front of the MDDRM Office
How feedbacks are processed	Everyday Tampilisan DRRM Office read all compliant and compiles and records all feedback submitted. Feedback requiring answers are forwarded to the relevant offices and they are required to answer within three (3) days of the receipt of the feedback. The answer of the office is then relayed to the citizen
How to file complaint	The Admin Staff read the complaints of citizens or other government agencies on a daily basis and evaluate each complaints. The Admin and Training Officer shall start to evaluate the complaints. The Admin and Training Officer will create a report after evaluate and shall submit it to the Head office for appropriate action. The Admin Staff will give the feedback to the clients for inquiries and follow-ups, client may contact the following mobile phone number: 09554464655
Contact Information of Tampilisan DRRMO, email address and Facebook page	Email add: TampilisanLdrrmc@gmail.com, Facebook : Tampilisan LDRRMO
Head Office	Tampilisan Municipal Disaster Risk Reduction and Management Office Mahogany Street, Poblacion, Tampilisan. Zamboanga Del Norte